Page last updated 21 August 2026
User management in Insytful gives administrators control over who can access Insytful and the sites within their organisation.
It can be used to:
- add people who need access to Insytful;
- manage existing users;
- control which sites and areas users can access through permissions;
- support collaboration by giving people access to the sites relevant to them.
How users are created
During the onboarding process with Insytful, initial users are set up by the Insytful team and appropriate permission levels are set.
For ongoing user management, administrators can add and manage users within the app.
View and manage users
Organisation administrators can view and manage users in the Settings area of the app.
- Select Settings from the sidebar.
- Select Users to view the users in your organisation.
From here, you can manage existing users or invite new people to Insytful.
Same Sign On
Users can be created directly within Insytful or authenticated using your corporate identity provider by configuring Same Sign On.
Permissions
Access to features and actions is controlled through permissions. See Permissions for more information about managing user access.
Access for Contensis users
Users with access to the Contensis help desk can log in and access Insytful with the same username and password.
If they do not have a help desk account you can use our “Invite users” feature.